GB99 takes every member's privacy seriously. This document clearly explains how we collect, use, store, and protect your personal information while you use our platform.
Privacy is more than just a word on our platform — it is part of how we operate every day. Here are gb99's key commitments to your data security.
All data transmitted between your device and GB99 servers is protected by 256-bit SSL encryption. Sensitive information such as passwords and payment details is never stored in plain text.
GB99 has never and will never sell, rent, or share your personal information with any third party for marketing purposes. Your data belongs to you — it is not our business commodity.
You have the full right to access, correct, or request the deletion of your personal data at any time. Contact our support team and we will process your request within 14 working days.
Member data is stored in certified data centres equipped with strict physical and digital access controls. Only authorised personnel may access member information, and every access is logged for audit purposes.
GB99 operates in full compliance with Malaysia's Personal Data Protection Act (PDPA) and relevant international standards. We conduct regular compliance reviews to ensure our practices remain up to date.
In the event of any security incident involving member data, GB99 is committed to notifying affected members within 72 hours and taking immediate action to contain any damage.
This Privacy Policy is effective from 1 January 2026 and applies to all users of the gb99 platform, including the gb99.bz website and the official GB99 mobile app. Please read this document carefully as it outlines your rights as our member.
GB99 is a licensed online sports betting and casino platform. We place the utmost importance on the trust of our members, and one of the key ways we demonstrate that trust is through transparent, responsible, and secure handling of personal data.
This Privacy Policy clearly explains the types of data we collect when you use the GB99 platform, the purposes for which that data is collected, how we protect your data, and the rights you hold regarding your personal information. We believe every member deserves to know exactly what happens to their information.
By registering a GB99 account or continuing to use our platform, you agree to the practices described in this Privacy Policy. This Policy should be read together with the Terms and Conditions GB99 which forms the entire agreement between you and us.
GB99 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We continuously update our practices in line with the latest legal and technological developments to ensure your data is always protected.
GB99 only collects data that is strictly necessary to provide you with a safe, responsible, and high-quality service. We do not collect excessive or irrelevant data beyond what is required for platform operations. The following are the categories of data we collect:
| Data Category | Type of Information | Primary Purposes |
|---|---|---|
| Identity Data | Full name, identification card number, date of birth, document images | Identity verification (KYC) and AML compliance |
| Contact Data | Email address, phone number, residential address | Account communications, notifications and customer support |
| Financial Data | Bank details, e-wallet information, transaction records | Deposit processing, withdrawals and fraud prevention |
| Usage Data | Wagering records, game history, login timestamps, devices used | Service improvement, responsible gaming compliance |
| Technical Data | IP address, browser type, operating system, cookie data | Security, fraud detection and platform optimization |
We may also receive information about you from trusted third-party sources such as identity verification agencies, payment service providers, and fraud prevention agencies, solely for the purpose of maintaining the integrity of our platform.
Every piece of data collected by GB99 is used for legitimate and specific purposes. We do not use your data beyond the stated purposes without first obtaining your consent. The following are the primary purposes for which your data is used:
You may opt out of receiving marketing communications at any time by contacting our support team. However, important account and security notifications cannot be unsubscribed from, as they are part of our core service.
GB99 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, in the course of operating the platform safely and responsibly, there are certain situations in which we may need to share your information:
All third parties we work with are bound by strict data confidentiality agreements. They are only permitted to process your data in accordance with GB99's instructions and may not use it for any other purpose.
GB99 only works with service partners who have undergone rigorous privacy compliance assessments. We ensure that every party receiving your data upholds data protection standards equivalent to our own.
GB99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser that help us remember your preferences and understand how you use our platform.
We use the following types of cookies:
You can manage cookie usage through your browser settings. However, disabling essential cookies may affect platform functionality and your account security. Please refer to your browser's documentation for more information on managing cookies.
Your data security is the absolute top priority at gb99. We continuously invest in the latest security technologies and procedures to ensure your information is always protected against unauthorized access, modification, or disclosure.
Key security measures we practice include:
While we take all reasonable steps to protect your data, no system can guarantee absolute security. You also play an important role — always use a strong password, enable 2FA, and never share your login credentials with anyone.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by GB99. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of all personal data we hold about you. We will provide it in a readable format within 14 working days.
If any of your data is inaccurate or outdated, you may request a correction. We will update our records within a reasonable timeframe.
You may request the deletion of your personal data in certain circumstances — for example, when the data is no longer needed or if you withdraw your consent.
In certain circumstances, you may request that we restrict how we process your data while resolving any dispute regarding its accuracy or use.
You may object to the processing of your data for direct marketing purposes at any time. We will immediately stop using your data for that purpose.
You have the right to receive your personal data in a structured, machine-readable format in order to transfer it to another service provider if you wish.
To exercise any of the above rights, please contact the gb99 support team via Live Chat or our support email. We will verify your identity before processing any personal data requests.
GB99 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations. Retention periods vary according to the type and purpose of the data:
Once the retention period expires, your data will be securely deleted or anonymised using procedures that ensure it can no longer be linked back to you. GB99 conducts regular data reviews to ensure that data no longer required is deleted in a timely manner.
GB99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements. Every new version will include a clearly indicated update date at the top of this document.
For significant amendments that materially affect your privacy rights, GB99 will:
Your continued use of the gb99 platform after any changes to this Privacy Policy take effect will be considered your acceptance of the updated policy. If you do not agree with any changes, you must stop using the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us directly. Our Data Protection Officer (DPO) team is always ready to assist you.
You can reach us via:
We are committed to handling every privacy complaint seriously and within a reasonable timeframe. If you feel your complaint has not been resolved to your satisfaction, you have the right to escalate the matter to the Malaysia Personal Data Protection Department.
GB99 values the trust you place in us. Protecting your privacy is not merely a legal obligation for us — it is the foundation of the long-term relationship we aim to build with every member of our platform.
With a transparent Privacy Policy and industry-grade encryption technology, GB99 ensures your data and funds are always protected. Register now and enjoy a safe betting experience with our ever-growing member community.